FAQ

Frequently Asked Questions

How does online counselling work?

Online counselling at Online Counselling Australia (OCA) is conducted through secure, confidential telehealth platforms using video conferencing. Sessions are designed to be interactive and engaging, especially for children, using play-based and creative therapy techniques. Clients can access support from the comfort of their own home, making mental health care more accessible for families across Australia.

Is online play therapy effective for children?Is online play therapy effective for children?

Yes! Online play therapy allows children to express emotions and process challenges through structured, interactive activities, storytelling, and digital tools. Our sessions are tailored to each child’s developmental needs, helping with emotional regulation, anxiety, social skills, and resilience-building—all in a fun and engaging format.

What issues can online counselling help with?

We specialize in early intervention and support for:

Anxiety, stress, and emotional regulation
Childhood depression and mood concerns
Neurodivergent support (Autism, ADHD, sensory processing challenges)
Bullying, social skills, and peer relationships
School transitions and academic stress
Family changes, separation, and grief
Parent coaching and family counselling

How do I know if my child needs counselling?

If your child is experiencing persistent anxiety, mood changes, difficulty managing emotions, behavioural challenges, or struggles with social interactions, early support can be highly beneficial. Counselling provides practical strategies to help children develop resilience, confidence, and emotional well-being before challenges escalate.

Is online therapy suitable for neurodivergent children (Autism, ADHD, etc.)?

Absolutely! Our approach is tailored to neurodiverse children, ensuring sessions are engaging, structured, and sensory-friendly. We use customized play-based strategies, visual supports, and evidence-based interventions to meet each child’s unique needs.

How do parents and caregivers participate in therapy?

Parents are encouraged to be involved, whether through family sessions, coaching, or practical strategies to support their child’s progress between sessions. We provide guidance to help families reinforce therapeutic techniques at home for lasting impact.